Customization guaranteed for your business needs
Phone agent for receiving calls related to scheduling, following up and verifying appointments.
Phone agent to manage orders, process sales and answer questions related to products and services.
Phone agent capable of answering frequently asked questions about the company, its services, policies, conditions, call transfer to other departments and more.
Phone agent for receiving and managing customer complaints and complaints, providing quick and effective solutions.
Fully customized phone agent tailored to the specific needs of your business.
Guaranteed customization for your business needs
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Our phone agents are available 24 hours a day, 7 days a week, 365 days a year. Never miss an opportunity to assist a customer.
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Our AI agents can interact with the tools you use in your business through their APIs.
Our system uses advanced voice technology to provide a natural and human-like call experience. Dozens of voices available.
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Gain a comprehensive view, both aggregated and detailed, of each call with reports that are accessible and downloadable via the web.
Gain insights from every call.
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We can configure your agent to follow a strict script or to improvise given a margin of action.
Our agents answer all your customers' calls immediately, even during peak demand periods.
Greater satisfaction for your customers, lower operating costs and a team focused on tasks of greater value to your business
We have plans for all companies, needs and budgets.
Just tell us what you need and we'll create a plan for you. It's that easy.
Set up in minutes, without a credit card. Ideal for companies looking to try out call automation without commitment.
The complete solution for your company. For companies looking to put telephone service on autopilot and improve the customer experience.
Our customers have reduced their customer service costs by more than 50%
“Every day we handle hundreds of calls at our clinic that we answered with a team of 6 people. We had a dedicated team of 6 people, so we opted for a call center abroad, but the quality was not as expected. Then, we discovered Elia, the perfect solution: it offers us the scale we need and has allowed our team to focus on tasks of greater value for the clinic. Elia has improved both efficiency and quality of service.“
“We receive a large number of calls at our clinic, often dealing with complex issues that require careful attention. We had considered automating the telephone channel before, but no solution convinced us until we tried Elia. The realism and precision are impressive, and our customers notice it: since we implemented Elia, not only are we calmer, but we have also seen an improvement in the satisfaction of those who call us.“
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Experience the future of telephone service now. Call our own sales agent in Elia to schedule a meeting with our team.
Our agents can handle a very large number of calls simultaneously, ensuring that all your customers are answered without waiting. If you expect to receive more than 100 concurrent calls, let us know so we can adapt the infrastructure to your specific case.
Our agents can serve in multiple languages. For more details on specific languages, please contact us.
We strictly comply with all current data protection regulations, ensuring that all call information is protected and handled in a secure manner. We have a privacy policy that can be viewed by customers in the following Link.
Yes, it is possible to assign a name to the agent as well as a tone of voice and a speed of speaking that suits your business.
Yes, our agents can be seamlessly integrated with your current systems, software and processes.
Contact us and we will be happy to solve them for you.
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